Frequently Asked Questions
How do I place an order?+
Add products to your cart, fill in your details on the order page, and tap “Save Order and Open WhatsApp”. Your order is saved and a summary is prepared to send to our team.
Do you take online payment?+
No. We do not process card payments on the website. Payment is arranged directly with you via WhatsApp after we confirm availability and shipping.
How is shipping calculated?+
Shipping options and final cost depend on your location and order. We confirm these with you through WhatsApp before you pay.
Which countries do you ship to?+
We ship worldwide. Delivery options are confirmed for your country during the WhatsApp conversation.
Can I track my order?+
Yes. Use the Track Order page with your order number and email or WhatsApp number.
Do you offer wholesale?+
Yes. Visit our Wholesale page or chat with our export team on WhatsApp.